2 YEARS WARRANTY - Glomex warrants its products and related mounts to be free of production defects for as long the products remain the property of the original purchaser. Glomex commits itself to repair and to replace the products that, after inspection, show conformity defects, relating to materials and to working and production processes. No material will be repaired or replaced without written authorization from Glomex or its assigned representatives. Glomex is in no event liable for consequential damages, installation costs or costs of any nature incurred as a result of the use of the products manufactured by Glomex, whether used in accordance with instruction and maintenance or not. Glomex is not liable for repair or replacement of any products damaged by lighting or any other natural phenomenon or incorrect installation including reverse polarity connections. Proof of purchase is required and all shipping costs of the material returned are at claimer’s charge.
METHOD OF PAYMENT Glomex will ship the item only after receiving the full payment. Glomex is not required to make the delivery of the ordered items if the total amount is not paid in full. Unless otherwise stipulations Glomex do not give discount. At the end of the buying process will be proposed the following methods of payment: Credit card (Visa, Mastercard, American Express) Secure payment system PayPal Bank transfer Glomex reserves the right to exclude certain payment methods.
Our products are usually delivered in 3/5 working days, there is also the possibility to buy a faster service for a delivery in 1/2 working days, However delivery terms are only indicative. Glomex cannot be held responsible for any delays in the delivery of the Products, nor by any consequential damage caused by late delivery. Any customs charges are charged to the Customer.
RIGHT OF WITHDRAWAL The consumer (you) has the right to withdraw from the contract without giving any reason within 14 days. The withdrawal period expires after 14 days from the day on which the consumer (you) or a third person, other than the carrier, and indicated by the consumer, acquires physical possession of the goods. To exercise the right of withdrawal the consumer is obliged to inform us of its decision to terminate this contract by an unequivocal statement by one of the following ways: 1) con lettera raccomandata con avviso di ricevimento all’indirizzo: Glomex via Faentina 165/G 48124 Ravenna Italy 2) by fax to the following number: 0039 0544 1930164 3) by email to the following contact: firstname.lastname@example.org The consumer shall send back the goods or hand them over to us without undue delay and in any event within 48 hours from the day we authorize him buy email, to the following address: Glomex Via Faentina 165 / G 48124 Ravenna - Italy . The products must be received by us perfectly intact and packaged in its original packaging. In 14 working days, You will be refunded the value of the goods less the costs of shipping, packaging and labour. The cost of the return is borne by the buyer and it's usually no more than about 50 Euro. The right of withdrawal applies to natural persons acting for purposes not related to his professional activity. They are therefore excluded from the right to cancel purchases made by retailers and companies