These conditions are valid and binding for any Order placed by the Purchaser and/or any buyer-seller relationship between the Parties.

GENERAL CONDITIONS
General Terms and Conditions for private customers.
The general conditions may be amended and/or updated by Osculati due to new laws and regulations or other reasons.

PRODUCT CHARACTERISTICS AND DESCRIPTIVE/ILLUSTRATIVE DOCUMENTS
The characteristics and/or technical specifications of the products described or illustrated in any form – website included - are only indicative and shall not be binding for Glomex.

Prices
We reserve the right to change prices at any time but the items are in any case billed based on the prices in effect at the time of order. The price indicated in our order confirmation is the final price in Euros, including taxes at the statutory rate in force. Subject expressly agreed otherwise in writing, the price is payable in totality on the day of the order made by the customer. The seller will not be required to ship the products ordered by the customer if the price is not paid in full. Unless otherwise agreed, the seller will not grant any discount to the customer. For misprints or typographic errors in our catalogue we accept no liability.

METHOD OF PAYMENT
Glomex will ship the item only after receiving the full payment. Glomex is not required to make the delivery of the ordered items if the total amount is not paid in full. Unless otherwise stipulations Glomex do not give discount.
At the end of the buying process will be proposed the following methods of payment:

• Credit card (Visa, Mastercard, American Express)
• Secure payment system PayPal

Glomex reserves the right to exclude certain payment methods.

RIGHT OF WITHDRAWAL 
The consumer (you) has the right to withdraw from the contract without giving any reason within 14 days. The withdrawal period expires after 14 days from the day on which the consumer (you) or a third person, other than the carrier, and indicated by the consumer, acquires physical possession of the goods. To exercise the right of withdrawal the consumer is obliged to inform us of its decision to terminate this contract by an unequivocal statement by one of the following ways: 
1) con lettera raccomandata con avviso di ricevimento all’indirizzo: 
Glomex 
via Faentina 165/G 
48124 Ravenna
Italy 
2) by fax to the following number: 0039 0544 1930164 
3) by email to the following contact: info@glomex.it 

The consumer shall send back the goods or hand them over to us without undue delay and in any event within 14 days from the day he announced his withdrawal from this contract, to the following address: Glomex Via Faentina 165 / G 48124 Ravenna - Italy 
The deadline is met if the consumer (you) send back the goods before the expiry of the period of 14 days. The products must be received by us perfectly intact and packaged in its original packaging. You will be refunded the value of the goods less the costs of shipping, packaging and labour. The cost of the return is borne by the buyer and it's usually no more than about 50 Euro. The right of withdrawal applies to natural persons acting for purposes not related to his professional activity. They are therefore excluded from the right to cancel purchases made by retailers and companies

DELIVERY TERMS
Delivery terms are only indicative. Glomex cannot be held responsible for any delays in the delivery of the Products, nor by any consequential damage caused by late delivery.
Any customs charges are charged to the Customer.

INTELLECTUAL PROPERTY RIGHTS
The Purchaser acknowledges the Intellectual Property Rights of Glomex.
The Purchaser undertakes not to remove, alter or modify the Trade Marks, the Product identification marks and all the distinguishing features of which Glomex can avail itself applied on the Products and/or their packaging. He also undertakes not to alter the Products, nor any single box and/or packaging.
The Purchaser undertakes not to file and/or register, both directly and/or indirectly, also by means of third parties, trademarks, trade names, names, domain names and other distinguishing features identical and/or similar and/or that can be conflicting with those of Glomex or whose use can be availed by Glomex.

JURISDICTION AND APPLICABLE LAW
The buyer-seller relationship shall be exclusively regulated by the Italian Law. Any dispute arising from the sale of goods by Glomex S.r.l. shall be put before the exclusive jurisdiction of the Court of Ravenna.